Terms and Conditions

Terms for using and buying from GoPest

These terms apply when you browse the website, place an order, submit an enquiry, or use any product purchased from GoPest.

Last updated: July 13, 2026

1. Acceptance of terms

By using this website, placing an order, submitting a form, or buying a product, you agree to these Terms and Conditions, our Privacy Policy, Shipping and Returns Policy, and any product-specific safety instructions shown on the label or product page.

2. Pest-control products and killer powder safety

Some products sold by GoPest, including pest-control powder, sprays, gels, traps, and related formulations, are intended to kill, repel, or control pests. These products must be used only as directed on the product label and product page.

  • Use only in the recommended quantity and location.
  • Keep away from children, pets, food, drinking water, utensils, and open wounds.
  • Do not inhale powder, ingest product, or apply to human or animal skin.
  • Wash hands after handling and avoid contact with eyes, mouth, and nose.
  • Store sealed in a cool, dry place away from direct sunlight and moisture.
  • Stop use and seek medical/veterinary help if accidental exposure occurs.

3. Customer responsibility

Customers are responsible for checking whether a product is suitable for their home, family, pets, building rules, and local requirements. If you are pregnant, have breathing issues, allergies, pets, infants, elderly people at home, or medical concerns, consult a qualified professional before using pest-control chemicals or powder.

4. Product information

We try to keep product descriptions, prices, stock, images, safety guidance, and delivery information accurate. However, minor variations in packaging, batch, colour, label design, or availability may occur. We may correct errors, cancel unavailable orders, or contact customers for clarification where needed.

5. Orders and payment

An order is confirmed only after checkout details are submitted and accepted by our system. Payment options may include cash on delivery, UPI, cards, net banking, or any live payment method enabled at the time of order. We reserve the right to reject or cancel orders that appear fraudulent, incomplete, unsafe, unserviceable, or incorrectly priced.

6. Cancellations, returns, and refunds

Cancellation, return, and refund terms are described in our Shipping and Returns Policy. Opened or used pest-control chemical products may be restricted from return for safety and hygiene reasons unless defective, damaged, wrong, or otherwise eligible under the policy.

7. No guaranteed outcome for misuse

Pest control depends on infestation level, correct product choice, application method, hygiene, entry points, climate, repeat treatment, and customer follow-up. We cannot be responsible for poor results caused by misuse, under-application, over-application, unsafe application, ignoring instructions, or failure to address pest sources.

8. Website use

You agree not to misuse the website, submit false details, attempt unauthorised access, copy content for commercial use, interfere with site security, or use the website in a way that violates applicable law or harms GoPest, customers, or service providers.

9. Limitation of liability

To the maximum extent permitted by applicable law, GoPest is not liable for indirect, incidental, special, or consequential losses arising from website use, delayed delivery, product misuse, unsafe storage, unauthorised use, or failure to follow label instructions. Nothing in these terms limits rights that cannot be limited under law.

Important safety note

Pest-control products should always be used carefully. Keep all killer powder and chemical products away from children, pets, food, and water sources.